Q: How long will it take for my order to arrive?

How To Moonshine products are curated by preferred manufacturers overseas in order to provide competitive pricing and give you Free Shipping Worldwide. Orders are shipped directly and take approximately 2-5 weeks to arrive. If you select multiple products, please note that they may arrive at different times as we work with multiple manufacturers. 

We track your order using individual tracking numbers so that we can monitor your order and reduce delays.

Q: My package was delivered in a standard envelope without bells and whistles! Why?

Bells and whistles are usually added to justify charging higher prices. Our products speak for themselves, so don’t worry about the lack of dazzle on the parcel — what’s inside matters most, we promise. 

Q: What do I do if I don’t love my purchase?

Your satisfaction comes first.. We stand behind our products, but if you are not completely satisfied we will provide you with a full refund. 

Q: How do I connect with the How To Moonshine team?

Feel free to fill out our Contact Form to get in touch! We love connecting with friends new and old. Or reach us through our Facebook or Instagram page. 

We look forward to hearing from you!


Q: Where is my product sourced from?

We source our products from the best suppliers internationally, so the products we sell come from a variety of different countries and suppliers. Contact us for more information. 


Q: What if my product is damaged?

If your product arrives damaged, please contact us immediately and we will process an insurance claim with the supplier. 


Q: Where can I find recipes to use with my new still? 

Check out our Recipe Blog for some fun flavoured moonshine ideas and other products!